In defence of KPIs (and what the evidence suggests)
Key Performance Indicators (KPIs) are one of the most misunderstood concepts in the recruitment sector.
To clarify what KPIs are: KPIs are the most important activities and results that underpin the level of performance required for the successful fulfilment of a person’s role.
The effective use of KPIs leverages an employee’s time, leading to higher perf…
