'Sorry, they are already on our database' (Part 2): The solution?

My Lead Article in last week's InSight #179 ‘Sorry, they are already on our database': The lazy corporate rip-off generated a flood of emails directly to me as well as numerous comments on my blog. In less than one week it became my #6 most viewed blog post of all time (out of a total of 137 blog posts).

Here is a small selection of the emails and blog …