What Australia's champion cricket coach can teach recruiters

How does a person who has never been a successful top level cricketer, assist the likes of Shane Warne, Glenn McGrath, Ricky Ponting, Adam Gilchrist and Steve Waugh to become better cricketers?

This was the question constantly being put to, and asked of, Australia's just-appointed national cricket coach, John Buchanan when he was promoted from his positi…